Organization: FCM Travel India
Location: Noida, Uttar Pradesh, India
The ServiceNow QA will play a crucial role in ensuring the quality and effectiveness of ServiceNow applications within our organization. This position will involve developing, integrating, and troubleshooting ServiceNow applications while adhering to best practices in QA and IT service management. Career in SAP offering the opportunity to work at the intersection of information technology and business administration.
Table of Contents |
| 1. Job Details |
| 2. Responsibilities |
| 3. Eligibility |
| 4. Official Advertisement Link |
Job Details |
|
| Job Source | online |
| Organization | FCM Travel India |
| Job Location | Noida, Uttar Pradesh, India |
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Responsibilities:
- Develop, install, and integrate ServiceNow applications, ensuring they meet organizational needs.
- Stay updated on the latest developments in programming and ServiceNow features.
- Provide training, documentation, and support to organizational teams as required.
- Design, develop, and implement Service Catalog workflows, ITIL processes, IT Asset Management (ITAM), Event Management (EM), Knowledge Management, Demand Management, and Release Management modules.
- Maintain comprehensive system documentation, including design specifications, troubleshooting guides, deployment processes, and disaster recovery plans.
- Conduct value-based assessments and workshops to help clients maximize their business outcomes using ServiceNow.
Eligibility:
- Minimum 5 years of experience in ServiceNow development and IT consulting.
- Strong understanding of UI/UX standards and best practices.
- Experience with frameworks such as Core Data and Core Animation.
- Proven track record of building scalable solutions on the ServiceNow platform.
- Familiarity with IT Service Management (ITIL) principles and practices.
- Proficient in ServiceNow scripting, APIs, Service Portal, and applications.
- Experience with Software Development Life Cycle (SDLC) and Agile methodologies.