Organization: Webengage
Location: Gurugram, Haryana, India
WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. One of the hottest global SaaS companies, we’ve been recognized by G2 as a Marketing Automation Leader in Asia 2021.
Table of Contents |
| 1. Job Details |
| 2. Eligibility |
| 3. Responsibilities |
| 4. Official Advertisement Link |
Job Details | |
|---|---|
Job Source | online |
Organization | Webengage |
Job Location | Gurugram, Haryana, India |
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Eligibility
Should have good communication skills.
Experience Level – 5-6 years in a similar profile.
Team player willing to collaborate throughout all phases of development, testing, and deployment
Ability to solve problems and meet deadlines with minimal supervision
Excellent analytical skills
Responsibilities
Administers overall setup, configuration, and maintenance of the Salesforce.com platform for the various divisions
Performs system administration functions such as user management (profiles and roles), field and validation rule configuration, record types, picklists, page layout management, mobile setup, data management, email templates, folder management, and public groups, as well as other configuration items
Validation rules, Reports, Workflow, Process Builder as per business requirements
Responsible for analyzing, troubleshooting, and solving the delivery/production (tier 2 or tier 3) team-reported issues.
Partner with Product Development to resolve customer-reported bugs.
Ability to reliably and correctly estimate your time to resolve technical problems and a clear understanding of your limitations for escalation purposes.
Meet individual performance goals, including weekly and/or annual efficiency goals