Organization:. NeuraFlash Job Board
Location: Delhi, India
The Salesforce Quality Assurance Consultant will be responsible for bringing quality to Salesforce projects by understanding the requirements, design, and solution followed by creating a plan suitable to perform QA for the projects, within the strict timelines. You will contribute to standardise the growing QA practise. We are building a best-in-class team and this role will have the opportunity to make significant contributions to our success by working with the rest of our talented team, exciting customers, and partnering closely with our AI Team!
Table of Contents |
| 1. Job Details |
| 2. Requirements |
| 3. Responsibilities |
| 4. Official Advertisement Link |
|
Job Details |
|
| Job Source | online |
| Organization | NeuraFlash Job Board |
| Job Location | Delhi, India |
| Similar Jobs | https://cl.gy/ywGbp |
Requirements
- 2+ years of experience working as a Quality Assurance Engineer
- Experience with Salesforce Sales, Service, or Experience Cloud
- Salesforce.com domain knowledge is a plus (ex: Field Service, Bots, etc.)
- Testing against feature stories (with or without defined requirements)
- Documenting test results in a structured, detailed fashion
- Able to prioritize defects focusing on the most important ones first
- Filing detailed issue reports with clear repro steps
- Browser/device testing, API testing
- Developing QA plans for features or projects
- Understanding of SDLC methodologies (Agile, Waterfall, Hybrid) and the testers’ role in the process and usage of tools like JIRA
- Salesforce Administrator certification
- Knowledge on Chatbots and IVR are a plus
- Experience in automation testing using any tool
- Comfortable presenting remotely and in person to manager-level and below.
- Comfortable leading user story grooming sessions
- Comfortable speaking to what is built both internally and externally
- Ability to comfortably speak to industry best practices and guide the client towards those best practices
- Highly organized
Responsibilities
- Assessing requirements or features to identify areas to test
- Writing test cases based on requirements, executing them, maintaining requirement traceability, logging JIRA.
- Adapting to and learn to work with different technologies and team contexts
- Communicating sensitively to different client/team norms and communication style
- Support and coordinate and System Integration Testing (SIT) and User Acceptance Testing (UAT) for defects and new requirements
- Ability to explain the UAT testing process to the customer
- Partner with someone more senior who will assign tasks and support.
- Reaching out within the team for clarification when you are unsure of how to proceed
- Connecting with client/project teams to ask questions and follow up as needed
- Publish testing status, defects to stakeholders
- Occasionally participating in client meetings to explain your findings
- Occasionally serving as a primary client contact for a small project, or while leads are unavailable