Organization:. Salesforce
Location: Gurgaon, Haryana, India
A Salesforce Senior Solution Architect is a trusted advisor and leader who partners with business stakeholders and executives to design a vision and architecture that meet the long-term business needs of our clients. They translate business needs to Salesforce solution vision that teams of low code or pro code builders can execute. This role requires extensive experience in Salesforce architecture, as well as a deep understanding of business processes and technical solutions. Salesforce career is the customer company. We make cloud-based software designed to help businesses connect to their customers in a whole new way, so they can find more prospects, close more deals, and wow customers with amazing service.
Table of Contents |
| 1. Job Details |
| 2. Requirements |
| 3. Responsibilities |
| 4. Official Advertisement Link |
Job Details |
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Job Source |
online |
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Organization |
Salesforce |
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Job Location |
Gurgaon, Haryana, India |
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Requirements
- 12+ years of CRM experience with a minimum of 7 years in Salesforce architecture and solution design.
- Proven experience with large-scale Salesforce implementations, including Sales Cloud, Service Cloud, Marketing Cloud, and other Salesforce products.
- Expert level understanding of the Salesforce product suite, including any two of the following: Sales, Service, Experience, and Marketing Clouds
- Experience in leading workshops to define and prioritize client requirements and required Capabilities. Ability to ask difficult/courageous questions during workshops and suggest best practices and efficient ways of implementing business processes
- Proven ability to design and optimize business processes and to integrate business processes across disparate systems.
- Ability to demonstrate concepts visually and in writing as the situation demands to guide stakeholders in thinking through all aspects of the ask
- Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders.
- Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
- Preferred with Salesforce certifications/domain badges (Declarative App Designer and/or Sharing & Visibility).
Responsibilities
- Develop and maintain a comprehensive understanding of the company’s business processes and how Salesforce can support them in delivering business value faster.
- Develop strong client relationships by building trust, rapport, and positive working relationships with key sponsors, stakeholders, and team members.
- Lead requirement gathering workshops, business process design, and sessions around long-term roadmap planning, business value articulation, etc.
- Lead architectural discussions and influence key decision-makers on the best practices for Salesforce integration with other systems and platforms.
- Work with internal and customer stakeholders to create prototypes, proof of concepts, and wireframes to define and articulate business requirements
- Deliver design blueprints, and detailed solution design and help the development team build the solution in alignment with the business requirements
- Validate solution components, lead customer walkthroughs/demos and provide guidance to the project manager for key issues/risks to the project
- Manage discussions with various levels of customer business stakeholders highlighting trade-offs among multiple solution approaches
- Identify and help build service offerings to support rapid time to value for Salesforce implementations
- Where required, support deep-dive pre-sales activity to position successful delivery of customer solutions
- Maintain a target billable utilization aligned to the role
- Stay current with Salesforce developments and trends, applying best practices to enhance solutions.
- Ensure all Salesforce implementations comply with organizational standards, security protocols, and data privacy regulations.