Organization: Salesforce
Location: Gurgaon, Haryana, India
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Table of Contents |
| 1. Job Details |
| 2. Responsibilities |
| 3. Eligibility |
| 4. Official Advertisement Link |
Job Details |
|
| Job Source | online |
| Organization | Salesforce |
| Job Location | Gurgaon, Haryana, India |
| Similar Jobs | https://go.click.ly/jASgW |
Responsibilities
- Change Strategy Development:
- Collaborate with client stakeholders to develop comprehensive change management strategies for Salesforce.com implementations and digital transformation projects.
- Analyze the impact of technological changes on business processes and formulate strategies to address organizational challenges.
- Prosci Certified or equivalent expertise:
- Leverage Prosci methodology to plan and execute change initiatives effectively.
- Apply Prosci principles to assess organizational readiness, identify key stakeholders, and develop targeted communication and training plans.
- Training Strategy, Plan and Development:
- Design, develop, and implement training programs tailored to the needs of diverse stakeholders, encompassing employees, managers, and executives, to ensure effective acquisition of skills and knowledge for successful Salesforce.com technology adoption.
- Utilize instructional design principles and adult learning methodologies to create engaging and effective training materials.
- Provide ongoing support and resources to facilitate continuous learning.
- Stakeholder Engagement:
- Identify and engage key stakeholders across the organization to build support for change initiatives.
- Foster a culture of collaboration and open communication to ensure successful change adoption.
- Communication Planning:
- Develop clear and concise communication plans to articulate the benefits of change and address potential concerns.
- Implement communication strategies that resonate with various audience segments.
- Salesforce.com Integration:
- Work closely with Salesforce.com administrators, BAs, Solutions Architects and developers to understand system changes and ensure alignment with change management strategies.
- Facilitate the integration of change management processes into Salesforce.com projects.
Eligibility
- Prosci Certification or equivalent is mandatory.
- Demonstrated experience in change management within the context of technology implementations. Salesforce experience is a plus
- Background in technology or digital transformation projects.
- Minimum of 3 years of Instructional Design experience.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Proven ability to collaborate with cross-functional teams.