Organization:.Cushman and Wakefield
Location: Gurgaon, Haryana, India
Join our global team as a Salesforce Support Specialist and play a pivotal role in enhancing our Salesforce platform, a cornerstone of our company strategy. The successful candidate will support the TDS team in various administrative and configuration-related tasks to ensure smooth operations and efficient service delivery. Data visualization is the graphical representation of information and data. Data Visualization Jobs is an excellent career choice that offers robust job prospects, competitive salaries, and ample opportunities for career growth.
Table of Contents |
| 1. Job Details |
| 2. Responsibilities |
| 3. Eligibility |
| 4. Official Advertisement Link |
Job Details |
|
| Job Source | online |
| Organization | Cushman and Wakefield |
| Job Location | Gurgaon, Haryana, India |
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Responsibilities:
- Salesforce Administration:
- Manage user accounts, profiles, roles, and permissions.
- Maintain and update data in Salesforce, ensuring accuracy and completeness.
- Configuration and Customization:
- Support the configuration of Salesforce objects, fields, flows, and validation rules.
- Assist in the implementation of new Salesforce features and functionalities.
- Participate in the customization of Salesforce to meet specific business requirements.
- Technical Support:
- Provide first-level support for Salesforce-related issues and escalate as necessary.
- Troubleshoot and resolve technical problems related to Salesforce configurations.
- Collaborate with the TDS team to identify and resolve system issues.
- QA & UAT :
- Create and maintain detailed documentation for QA & UAT
- Support UAT participants and assist to complete on time
- Perform QA on items to ensure business requirements are met
- Raise QA & UAT bugs
- Documentation and Training:
- Create and maintain detailed documentation for Salesforce configurations and processes.
- Assist in developing training materials and conduct training sessions for end-users.
- Provide ongoing support and guidance to users on Salesforce best practices.
- Continuous Improvement:
- Identify opportunities for process improvements and automation within Salesforce.
- Stay updated with the latest Salesforce releases and recommend relevant updates.
- Participate in regular team meetings to discuss ongoing projects and provide status updates.
Eligibility:
- 2+ years of Salesforce experience with hands-on configuration of Salesforce Sales Cloud.
- Strong understanding of Salesforce development in an agile environment.
- Experience in a support role, preferably within a technology or data services team.
- Proven analytical and problem-solving skills in a fast-paced environment.
- Ability to prioritize tasks and collaborate effectively within a team.