In this huge world of business operations and logistics, SAP SD(Sales and Distribution) is one of the important modules that operates various facets of sales and distribution processes within organizations. Whether you are fresher or experienced in this domain, mastering SAP SD interview questions is crucial. In this article, we’ll learn about some insightful questions that could simplify your way to success in SAP SD interviews.
1. What is SAP SD and its significance in business operations?
SAP SD is an integral module of SAP ERP that maintains the management of sales and distribution processes. It plays an important role in managing sales orders, pricing, shipping, and much more. This module simplifies your processes from order to delivery, optimizing efficiency and customer satisfaction.
2. Explain the components of SAP SD.
SAP SD involves different parts:
- Master Data: Incorporates client and material master information important for transactions.
- Sales: Covers sales request order processing, pricing, and credit management.
- Shipping: Includes picking, packing, and delivering merchandise to clients.
- Billing: Oversees invoicing and payment processes.
- Credit Management: Analyses credit restricts and oversees client credit exposure.
3. What are the different sales document types in SAP SD?
These are different sales document types in SAP SD:
- Sales Order(OR): Started by a customer to purchase goods or services.
- Quotation(QT): It gives customers the details about the pricing for goods and services.
- Contract(KU): It involves a long-term agreement with a customer for the supply of materials or services.
- Scheduling Agreement(LP): Agreement with a client related to the delivery schedule of materials
4. How does pricing work in SAP SD?
Pricing in SAP SD is determined in light of conditions characterized in pricing systems. It considers factors like material price, discounts, charges, and overcharges. Condition types like PR00 (price), K004 (discount), and MWST (tax) are important in calculating the final cost for a sales report.
5. Explain the difference between delivery item category and schedule line category.
- Delivery Item Category: Defines the type of item being shipped, such as standard item (TAN), text item (TAT), or free-of-charge item (TANN).
- Schedule Line Category: Specifies when and how much of a product is delivered, considering details like delivery date, quantity, and shipping point.
6. How can you create a customer master record in SAP SD?
To create a customer master record, explore through SAP exchange code XD01. Enter the pertinent details, for example, client name, address, correspondence information, and accounting data. Ensure to keep up with sales area data, including sales association, distribution channel, and division.
7. What is a sales organisation in SAP SD?
A sales organisation in SAP SD addresses an organisational unit liable for the sales and distribution of products and services. It is assigned to lawful entities and handles sales activities inside a characterised geological or product-related area.
8. How does availability check work in SAP SD?
Availability check in SAP SD ensures that sufficient stock is available to meet customer demands. It checks against the available quantity in storage locations, considering the existing reservations and future receipts. It helps in promising delivery dates and quantities to customers accurately.
9. What are the different delivery document types in SAP SD?
Delivery document types include:
- Standard Delivery (LF): Used for regular deliveries of goods to customers.
- Rush Order Delivery (LR): Expedited delivery for urgent customer orders.
- Return Delivery (LR): Documented return of goods from customers due to various reasons like defects or customer dissatisfaction.
10. How do you handle complaints and returns in SAP SD?
Complaints and returns are managed through the Returns and Complaints Management (SD-RMA) process. It involves creating return orders or credit memos based on the reason for return, initiating the pick-up process, and processing refunds or replacements as per company policies.
Conclusion
Mastering SAP SD interview questions requires a blend of theoretical knowledge and practical understanding of how SAP SD functions within an organisation. By grasping these essential concepts, you can confidently navigate through any SAP SD interview. Remember, each question provides an opportunity to showcase your expertise and preparation to contribute to business operations. Keep learning, exploring, and refining your skills to stay ahead in the competitive world of SAP SD. If you want to know more about SAP interview questions, stay in touch with us.